Project Management Office (PMO) Services

The PMO can be one of the most important investments that your organization will ever make. A properly defined and managed PMO can ensure proper project definition, instill a dynamic project management practice, energize project teams and generally take steps to make project success the norm. To get there you need strong management support, buy-in from stakeholders, and acceptance of a more formal approach to management of projects. We can provide you with all of the tools and expertise you need to:

• Define your PMO Mission and Goals
• Design the PMO to fit the objectives of your stakeholders
• Write a PMO Charter that serves as a mandate for the PMO
• Define and implement new PMO services
• Choose new PM tools
• Complete PMO Setup
• Train project managers and teams
• Get your PMO off to a Strong Start

PMO startup is only the first step. Once your PMO is in operation you will probably find that there is additional work to do. If your PMO is highly successful you may be called upon to provide additional function or extend its reach to other parts of the organization. If your PMO is having difficulties you may need a mid-course correction. Either way, we can provide the mentoring and tools you need to reach the next level. We can help you to:

• Assess where you are with respect to current goals
• Create a roadmap for PMO optimization
• Reach well defined objectives, such as:
• Gain stakeholder buy-in to new processes
• Implement formal Project Management
• Refine the Project Portfolio Management process
• Establish meaningful project oversight
• Choose and implement new PM tools
• Provide advanced project management training
• Deliver accurate and timely project status to management

Your PMO may be the vanguard for the introduction of powerful change in your organization. Are your stakeholders ready for this? Are you? All too often, PMO staff discover that they have been placed in the role of Change Agent, for which they and their stakeholders are totally unprepared. Stakeholder resistance to change is one of the leading causes of PMO failure. It doesn't have to be this way!

You can obtain all of the mentoring and tools you need to achieve Organizational Adoption of required change through our unique services. We provide targeted Change Management training to PMO staff and the management team, demonstrate how to get buy-in from stakeholders, and coach the PMO on how to make the changes happen. The objectives of these services are:

• Management has set achievable goals.
• Managers understand the importance of their role in bringing about change.
• PMO staff have the skills they need to work with stakeholders.
• Stakeholders understand what is happening and what is expected of them.
• Change is introduced at many levels such as business process, role definition, standard operating procedures and performance reviews.
• Management moves the organizational culture to fully supports the new way of conducting internal business

Project Portfolio Management (PPM) is that set of processes that ties project execution to achievement of business strategy. It determines how you choose and fund your projects and is a primary determinant of how much Business Value you receive for each project dollar. Efforts made to improve the implementation of PPM can result in the following:

• The right projects are funded at the right time
• Projects have the resources and support they need to be successful
• The entire portfolio remains aligned with your organization's Strategic Goals
• Executive Management has the information necessary to make effective decisions
• The project portfolio is a Business Value machine that creates the ROI you need

However, PPM is complex and any effort to improve it should be done in a systematic and careful manner. PPM optimization includes both the introduction of new business processes and governance structures and Organizational Adoption of the changes. We can assist you in your Portfolio Management optimization program with any or all of the following services:

• Establish goals for PPM in your organization
• Define elements of the PPM Optimization Program
• Define the portfolio
• Define a new PPM process that builds on existing procedures
• Train Executive staff in their role in PPM and its improvement
• Train PMO staff in the definition and implementation of new process
• Work with PMO staff, executive team and other stakeholders to obtain Organizational Adoption of the new PPM process
• Introduce new project identification, evaluation, selection and prioritization workflow and tools
• Assist with revised Project Budgeting
• Introduce improved project oversight procedures
• Assist in configuration of a Portfolio Management software tool
• Perform a Portfolio Management Maturity Assessment