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Business Analysis Overview

Course Overview
Business Analysis Overview describes the role of the Business Analyst and examines many of the most common Business Analysis practices. Topics include the nature of business analysis and the role of the BA; techniques used to define a proposed solution; stakeholder identification; and project requirements development, validation, management and communication. The BA role in both waterfall and agile projects is discussed, including the use of agile techniques to reinforce the effectiveness of waterfall projects. Topics include:
  • The value of Business Analysis
  • Roles of the Business Analyst
  • BA competencies
  • Stakeholder identification and analysis
  • Enterprise analysis
  • Types of requirements
  • Planning for the requirements engagement
  • Requirements Elicitation
  • Analyzing and documenting requirements
  • Verifying and Validating Requirements
  • Requirements management
  • Solution validation
  • Post-Project Value Assessment
Who should attend
This course is of particular value to those new to business analysis, project managers and other project staff with direct or indirect responsibility for requirements definition and analysis; Project Management Office staff; and managers of business analysts.

This course assumes that participants have participated in some projects.

Course Outline

Section 1: Introduction
  • Business Analysis
  • Value of Business Analysis
  • Roles of the Business Analyst
Section 2: The Business Analysis Professional
  • IIBA®: BABOK Guide®
  • PMI®: Business Analysis for Practitioners: A Practice Guide
  • Certification programs
Section 3: Stakeholder Collaboration Skills
  • Stakeholder identification
  • Stakeholder analysis
Section 4: Enterprise Analysis
  • Enterprise analysis
  • Problem assessment
  • Needs analysis
  • Root cause analysis
  • Solution definition
  • The business case
  • Improvement recommendations
Section 5: Understanding Project Requirements
  • Waterfall and agile methodologies
  • Definition of requirement
  • Requirements types
  • Source of requirements
  • The Vision and Scope Document
  • Requirements lifecycle
  • Benefits of good requirements
Section 6: Requirements Planning
  • The requirements context
  • Elements of planning
  • Business Analysis Plan
  • Benefits of planning
  • BA - PM partnership
Section 7: Requirements Elicitation
  • Requirements elicitation
  • Elicitation versus Gathering
  • Elicitation techniques
  • Requirements Versus Design
  • Choose the best elicitation technique
  • Document stakeholder requirements
Section 8: Analyzing Requirements
  • Requirements analysis
  • Requirements analysis activities
  • What is a model?
  • Requirements analysis models
  • Review models with stakeholders
  • Begin formal documentation
Section 9: Documenting Requirements
  • Requirements documentation options
  • Methods for recording requirements
  • Writing individual requirements
  • Requirements quality characteristics
  • Consequences of poor requirements quality
  • Writing the requirements document
  • Consequences of poor requirements document quality
Section 10: Managing Requirements
  • Validation and Verification objectives
  • Using Requirements Traceability
  • Validating the requirements document
  • Requirements approval
  • Requirements management
  • Requirements re-use
  • Solution validation
  • Solution assessment
Final Review and Q&A

This course includes numerous exercises, demos, and discussions that reinforce comprehension and retention.

Learning Approach
  • A highly qualified instructor will use interactive lecture format, hands-on exercises, group discussions, and other techniques to drive home essential concepts.
  • We will build on your prior experience in this topic, while providing you with a structure and vocabulary to use in all of your future projects.
  • If you have modest understanding of the Business Analyst role, you will find that the clarity of the material and direct presentation style of the instructor will make the subject matter easy to understand.
  • You will receive a Participant Guide which will help you follow the material, take notes and retain what you learned so that you can apply it on your job.
Why should I take this course?
  • If you are new to Business Analysis, the exercises in this course will give insights into essential concepts and techniques.
  • All participants take home a set of tools and techniques to help them deal with all aspects of Business Analysis.
  • Take this course and learn how to avoid many of the problems that Business Analysts most often encounter.

Use this courseware to teach your students! This course is available under license to qualified Training Providers. Courseware materials include:
  • Instructor slides
  • Instructor manual with timing guide
  • Printed participant guide
  • Train the Trainer instruction
  • Written for classroom or virtual delivery
For more information, see   Courseware-On-Demand or Contact Us
Every course and workshop in our Project Training program is fully customizable. We offer virtual delivery of the training program you need. Call us: +1.919.495.7371.

All of our courses are fully compliant with the latest release of each relevant standards document such as the PMBOK® Guide, Standard for Portfolio Management, BABOK® Guide, and others.
Course Information
Course ID: 4005
Duration: 1 day
Delivery: Virtual
Class size: 6 - 15
· CBAP® certified instructor
· Participant Guide
· BA templates
· Certificate of Participation
· 7 CDUs / PDUs
  Tech:5 Lead:1 Strat:1

Ready to enroll?
Call +1 919-495-7371

or contact our training partner: Protech Training

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Training Providers:
License this courseware!  Call +1 919-495-7371 for more information.
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